Customers can initiate return using Website, and Mobile Site.
Customers can initiate return within 7 days from Order Delivery
You can cancel an order by clicking on the Cancel link/button
In case you are unable to cancel an order from the website, you can reject the order at doorstep
In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options. The refund shall be initiated within 5 days from the date of return pickup.
Refund credited to the Bank Account entered by the customer at the time of initiating the return request. In case of transaction failure due to invalid bank account details, the right to refund the amount to the kumaranshopy Wallet of the customer